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FREQUENTLY
ASKED QUESTIONS

Questions? Let’s whisk up some answers!

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What is included in the Little Chefs Starter Kit?

The Starter kit includes:

  • A child-friendly cutting board
  • Whisk
  • 4 shaped cutters
  • Wooden knife
  • Kid-friendly plastic knife
  • 6 visual step-by-step recipe cards
  • Little Chefs Club recipe stand
  • Mesh storage bag
What age is the Little Chefs Starter Kit suitable for?

The Little Chefs Starter Kit is recommended for children aged 3+ and should always be used with adult supervision.

Are the tools safe for children?

The tools included in the kit are child-friendly and designed for little hands. They are intended for beginner kitchen activities. However, they are not toys and should only be used during supervised food preparation.

Do the recipes contain allergens?

Some recipes may contain common allergens such as wheat, dairy, eggs or nuts. Please always check ingredients carefully and adapt recipes according to your child’s allergies, dietary needs and medical advice.

Is adult supervision required?

Yes. Adult supervision is required at all times. Adults should handle heat, sharp tools, appliances and any steps that are not suitable for the child’s age or ability.

How do the visual recipe cards work?

Each recipe card breaks the recipe into simple picture-based steps. Place the card on the recipe stand, prepare the ingredients, and let your child follow along step by step with your guidance.

Can the tools go in the dishwasher?

Hand washing is recommended to help prevent wear or damage over time. Dishwasher heat and detergents may affect the tools, especially wooden items. Wash with warm soapy water and dry thoroughly before storing. Please inspect tools regularly and discontinue use if any item becomes cracked, damaged or broken.

Can I send my order as a gift?

Yes! If you are sending any orders as a gift, please add a note at checkout and include the little chef’s name. We will do our best to make the order feel extra special.

Please remember to include:

  • The little chef’s name
  • The correct delivery details for the gift recipient
Can I buy a gift voucher?

Yes, we offer gift vouchers. You can purchase them directly through our Shop page and use them towards Little Chefs Club products available on our website.

What are your delivery options?

Door Delivery
Your order will be delivered directly to the address provided at checkout. 

PUDO Locker Delivery
Your order will be delivered to your selected PUDO locker for collection. Once your parcel is ready, you will receive the relevant collection details. Please remember to enter the name or location of the PUDO locker where you would like your order delivered. Please read our 

Delivery times may vary depending on your location and the courier service used.

How long does delivery take?

Delivery usually takes approximately 1–4 business days after dispatch, depending on your location, selected delivery option and courier timelines.

What happens if I enter the wrong address or PUDO locker details?

Please double check your delivery details before checking out. If an incorrect address, contact number or PUDO locker is provided, we may not be able to change it once the order has been processed or handed to the courier. Little Chefs Club is not responsible for delays, failed deliveries, lost parcels or extra delivery fees caused by incorrect or incomplete details.

Do you offer refunds or returns?

Due to hygiene reasons, we can only accept returns on unused items in their original packaging. If your item arrives damaged or incorrect, please contact us as soon as possible so we can assist. Please read our Returns Policy for more information. 

How can I contact you?

You can contact us through the contact form on our website or email us at hello@littlechefsclub.shop.

SHIPPING

How it All Works

  • We know you’re excited to get your Little Chefs Club order! We aim to pack and process orders within 1–2 business days. Once your order is on its way, delivery usually takes 3–7 business days, depending on where you are and the delivery option selected. We’ll always do our best to get your goodies to you as quickly as possible.
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